Blackline Executive Livery Sedan Service, LLC is currently in the pre-launch development phase — finalizing vehicle acquisition, commercial insurance, licensing, and operational readiness. For business inquiries or partnership opportunities, please call (531) 230-3880 or email [email protected].
Our Policies
Transparency and trust are the foundation of our service.
Please review our policies below.
Cancellation & Refund Policy
Cancellation Notice
We understand that plans can change. To avoid any cancellation fees, we require a minimum of 24 hours notice prior to your scheduled pickup time. Cancellations made with less than 24 hours notice may be subject to a cancellation fee equal to the full fare of the reservation.
No-Show Policy
If a passenger fails to appear at the designated pickup location within 15 minutes of the scheduled pickup time without prior notice, it will be considered a no-show. No-show reservations will be charged the full fare.
Refunds
Refunds for eligible cancellations will be processed within 5–7 business days to the original payment method. Blackline Executive Livery Sedan Service, LLC reserves the right to assess fees for cancellations that do not meet the required notice period.
Weather & Unforeseen Circumstances
In the event of severe weather or other circumstances beyond our control, we will work with you to reschedule your reservation at no additional charge.
Terms & Conditions
Service Agreement
By booking a reservation with Blackline Executive Livery Sedan Service, LLC, you agree to these Terms & Conditions. Our services are provided for lawful purposes only. We reserve the right to refuse service to any individual who is disruptive, intoxicated, or poses a risk to the safety of our drivers or vehicles.
Passenger Responsibility
Passengers are responsible for their conduct and the conduct of their guests during the service. Any damage caused to our vehicles by passengers will be the financial responsibility of the booking party. Smoking is strictly prohibited in all vehicles.
Wait Time
For airport pickups, we provide a complimentary 60-minute wait time after the actual flight arrival time. For all other pickups, a complimentary 15-minute wait time is provided. Additional wait time will be billed at the applicable hourly rate.
Pricing & Payment
All rates are subject to change without notice. Quoted rates are valid at the time of booking. Blackline Executive Livery Sedan Service, LLC accepts major credit cards and other approved payment methods. All prices are in U.S. dollars.
Limitation of Liability
Blackline Executive Livery Sedan Service, LLC shall not be liable for delays caused by traffic, weather, or other circumstances beyond our control. We are not responsible for items left in our vehicles, though we will make every reasonable effort to return lost items.
Modifications
Blackline Executive Livery Sedan Service, LLC reserves the right to modify these Terms & Conditions at any time. Continued use of our services constitutes acceptance of any updated terms.
Privacy Policy
Information We Collect
When you make a reservation or contact us, we collect personal information such as your name, email address, phone number, and pickup/drop-off locations. This information is used solely to fulfill your reservation and communicate with you regarding our services.
How We Use Your Information
Your personal information is used to process reservations, send booking confirmations, provide customer support, and improve our services. We do not sell, trade, or rent your personal information to third parties.
Data Security
We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.
Cookies
Our website may use cookies to enhance your browsing experience. You may choose to disable cookies through your browser settings; however, this may affect the functionality of certain features on our website.
Third-Party Services
We may use trusted third-party services to process payments and manage reservations. These providers are contractually obligated to keep your information confidential and use it only for the purposes of providing services to us.
Contact Us
If you have any questions about our Privacy Policy or how we handle your personal information, please contact us at [email protected] or call (531) 230-3880.
Last updated: May 2026 · Questions? Contact us at [email protected]
Need a Printable Contract?
Download or print a clean Trip Contract & Service Agreement for your records or for customer use.
View Trip Contract →Business Information
Blackline Executive Livery Sedan Service, LLC
12020 Shamrock Plaza, Suite 200 · Omaha, NE 68154
EIN: 42-2617955 · (531) 230-3880 · [email protected]